This article will guide you through setting up the network connection, configuring the device and checking Merchant information.
1. Select your network
The unit will perform a network scan for available Wi-Fi networks. You cannot skip this step at first setup. You can also tap APN to connect via 4G using the TelstraM2M connection.
- Select the desired Wi-Fi Network, and press “Next”.
- Enter the Wi-Fi Network Password.
- The device will connect to the network, update the date and time, and connect to Verifone VHQ system.
2. Terminal Configuration
Once the device ID is entered, the terminal will contact VHQ and commence its configuration download, including checking for, and installing software updates if required.
Device ID must be prefixed with “1013”. For example: TID “SP056789” should be
entered as “1013SP056789”
NOTE: If a software update is required, the device will reboot several times during the update. Ensure the device has a constant power connection during this process.
** The screen may continue displaying “Checking for updates” for an extended period if no updates are available for the device.
You can exit this screen by tapping the four corners in a clockwise sequence (1,2,3,4).
3. Software Update
Software update and configuration have successfully been downloaded from VHQ.
4. Merchant Information
Check the Merchant details against the information in the job details.
Confirm the merchant details swipe down from the top and tap the app launcher icon, tap Diagnostics, then Merchant Information
IMPORTANT: The device will not print a log on receipt.
