This article outlines the instructions for reconciling transactions with payout along with a short video.
This video will take you through the process of reconciling with payouts.
Please see below instructions to reconcile your payouts.
1. Login to the Dashboard. Go to Dashboard > In Filters, select the Dates you would like to reconcile.
It will auto generate the Sales, Estimated Settlement and Bank Transfers Total at the top of the bar graph.
Alternatively, you can export the report by clicking on the 'Download as CSV' button at the bottom right of the page.
Open the downloaded CSV file, get the Total Sum of Estimated Settlement and Bank Transfers respectively.
When 'Estimated Settlement' is equal to 'Bank Transfers' Total, it means that all funds have been paid and no more pending payout withheld.
If variance is present between the Estimated Settlement and Bank Transfers, please contact the support team via email or call us on 1300 166 546.