Users with access to the pay dashboard can view daily summary of sales and estimated payouts, view all transactions (approved or refunded) and batches of settlements over a date range.
Table of Contents
Accessing the Oolio Pay Dashboard
The Oolio Pay Dashboard is accessible via a web page. For the best experience, we recommend using Google Chrome.
Website: https://pay.oolio.io
An email invitation will be sent to the main contact of the venue. After clicking Accept, you'll see Login and Create Account. If you are an existing user, please login with your registered email address and password. If you are a new user, click Create Account to register. After creating your account, click the view invitation link again, and login with your newly created account.
If additional users require access, the main contact (who has the original login) must request it by contacting Oolio Pay Support. Please provide the following details for each new user:
Full name
Email address
Phone number
Role at the venue(s)
Overview
After you login, click the OOLIO PAY tile to access the Dashboard. The dashboard is where you can check your sales, cost of transactions, pay-outs, and refunds over any date range in the past.
Dashboard
The dashboard view allows you to track various metrics, including sales, transaction costs, payouts, and refunds across any selected date range.
Key Features:
Summary Data: View an overview of key metrics.
Daily Sales Summary Table: See detailed sales data for each day.
Bar Chart: Compare sales data visually over different time intervals..
|
Trading Date |
Date that the sales are recorded on. 5AM to next day 5AM is considered as 1 sales day |
|
Payout Date |
Corresponding Date for the trading date that the sales that is paid out. The usual standard is T+1 (The payout date = Trading Date + 1) for weekdays and Monday for trading days Friday, Saturday and Sunday. |
| Sales Channel | POS = Payments collected over physical payment terminals. Ecom = Payments collected online |
| Sales Total | Gross amount that is processed through Oolio Pay. This amount includes the surcharge (if you have opted to pass your cost of transactions to your customers as a surcharge) and tip amounts |
| # Sales | Total number of transactions processed |
| Cost of Transactions | The agreed upon MSF I.e Merchant Service Fee. This amount is a sum of the cost for each and every transaction. |
| Refunds Total | Net Amount Refunded |
| # Refunds | Number of Refunds processed |
| Estimated Payouts | Sales Total - Refunds Total - Cost of Transactions = Payout |
Transactions
The Transactions view displays all transactions within the date range you select. You can apply multiple filters to refine the data to your needs.
| PSP Reference | Unique reference ID for the transaction |
| Merchant Reference |
POS Provided reference for the transaction. . This is a standard field to compare transactions here with POS report. Pay Dashboard assigns the time stamp (date and time) of the transaction when it doesn't receive a standard reference from POS system I.E when payments are initiated directly (standalone payments) on the payment terminal |
| Amount | Gross amount of the transaction that includes the surcharge and tip amounts |
| Surcharge | Surcharge amount that is calculated as per the what is agreed upon in the contract. |
| Tip | Tip amount |
| Settled Amount | Settled amount = Amount - Cost of the Transaction. |
| Terminal ID | Identity of the Physical terminal that the payment was taken ON. |
| Payment Method | Visa, MasterCard, Maestro, EFTPOS, AmericanExpress, etc. |
Settlements
The Settlements view shows payouts successfully processed by Oolio Pay into the merchant’s designated bank account.
To view specific settlement details, click on the dropdown to see a breakdown by day, with further segmentation by terminal.
Multiple Venues
If your account includes multiple venues, you can view dashboard data for each venue within a single login session.
To switch between venues, click the venue name in the top left corner. This will open a list of all venues associated with your current login. Select the desired venue, and the dashboard will display venue-specific data.
