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How to process a refund on V660 terminal?

This article is guide to process a refund on a V660 payment terminal.

To process Refund

  1. Enter the refund amount into the keypad on the Payment screen and tap Other
  2. Tap Refund
  3. Enter a passcode
  4. Refund amount is displayed on the screen.
  5. Customer presents card or device and enters their PIN (if required)
  6. Your terminal processes the refund and then displays Approved or Declined
  7. The terminal may prompt for signature.
  8. If a card is inserted, the terminal prompts to remove the card from the chip card slot
  9. Merchant receipt prints
  10. Customer selects preferred receipt option