How to process a refund on V660 terminal?
This article is guide to process a refund on a V660 payment terminal.
To process Refund
- Enter the refund amount into the keypad on the Payment screen and tap Other
- Tap Refund
- Enter a passcode
- Refund amount is displayed on the screen.
- Customer presents card or device and enters their PIN (if required)
- Your terminal processes the refund and then displays Approved or Declined
- The terminal may prompt for signature.
- If a card is inserted, the terminal prompts to remove the card from the chip card slot
- Merchant receipt prints
- Customer selects preferred receipt option
