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Terminal Assignment on Global Acquirer Portal (images to be added)

Terminal Assignment on Global Acquirer Portal

Process

đź’ˇ Terminal Boarding

  • S1F2 assignment and onboarding are quick and streamlined
  • V400M assignment and onboarding are more time-consuming in comparison </aside>

Global Acquirer Portal

  1. Log into the Global Acquirer Portal - Oolio Group Live Portal
  2. Go to “Point of Sale” on the side selection column and open “Terminals”.

 

  1. Search the serial number in the top right-hand corner

 

  1. Select the terminal with the correct serial number (this needs to match the serial number you have searched)
  2. In the “About this terminal” section, you can select “More options” in the top right-hand corner

 

  1. Select “Reassign” on the drop-down
  2. Select “Got It!” on the pop-up

 

  1. Select “To Store” on the following pop-up. Once selected, you can click “Next”.

 

  1. Search the name of the Venue / Merchant ID attached to the Global Aquirer Account.
  2. Select the matching Merchant ID and press “Next”.

 

  1. If the assignment shows as In Progress, for a long time, you can force assign the terminal. Force assign will be an option only visible when the terminal assignment is in progress.
  2. Global Aquirer Portal Steps are Done.

Terminal

The terminal can be assigned if it is On and connected to the WIFI / Cloud or Off and not connected to the WIFI / Cloud. The steps are below:

Terminal On

  1. If switched on and connected to WIFI / Cloud, the terminal will open the Select Store page.

  2. Search the Venue name (Merchant ID) by selecting the pencil on the Select Store.

     

  3. Search the Venue Name (Merchant ID) and select the matching and correct account.

     

  4. Select the Blue Tick in the bottom right-hand corner to complete the terminal connection.

Terminal Off

  1. Turn on the Terminal and connect it to the WIFI / Cloud

  2. Once connected, the Select Store page will pop up with the correct Store assigned to the terminal

  3. Confirm the Merchant ID on the terminal to the Merchant ID on the Global Aquirer Portal - if these match, you can select the Blue Tick in the bottom right-hand corner.

     

Global Aquirer Back End Checks

  1. Open the merchant account by searching it on the Global Aquirer Portal

 

  1. Complete the Global Aquirer Back End Checklist

Surcharge

The surcharge application and confirmation will remain with Sahar. For any terminals which are being boarded, please confirm that this has been actioned with @Sahar.